Meet The Staff

Management & Operations

Stacy Falcone, Co-General Manager/Accounts/Billing Manager

Stacy graduated from West Jefferson High School, and has 15 years experience in the Customer Service and banking industry. She joined the Club in December 2005. Stacy’s responsibilities include billing processing, payment processing, contract quality control, membership cancellations, membership freezes, and basic membership assistance. Stacy can be reached at

Diana O’Rorke, Controller

Jennifer Neil, Co-General Manager/Athletic Director

Jennifer Neil is a native New Orleanian who grew up in Metairie and graduated from high school at Mount Carmel Academy in 2003. She then graduated from Louisiana State University in 2007 with a BS in Dietetics and a minor in Psychology, while also participating in the school’s cross country/track and field program. Over the years Jennifer held various roles in the fitness community – personal and group trainer, owner of Louisiana Running Company, and Race Director of the New Orleans Track Club. Jennifer’s passion has always been encouraging and motivating people to achieve their health and fitness goals, so being involved in the community focusing on health and fitness is very important to her. If you have any suggestions, grievances, questions, or want to let us know about a fitness goal you reached, you can email Jennifer.  She can be reached at

Sales Staff

Chelsea Bussey

Chelsea was born in Metairie, LA and moved to North Carolina after Katrina. She went to Appalachian State University where she majored in Computer Science and minored in Mathematics and Anthropology. Chelsea has a son named Connor, cats, and a Catahoula. She enjoys spending time with her son, snowboarding, sky diving, playing video games, watching movies, and traveling. Her favorite holidays are Mardi Gras and Halloween. Laissez les bon temps rouler! Email Chelsea at

Jordan Burton

Jordan has been a part of the Club since 2016. He has been in Sales for most of his life, born and raised in NY, and the current Sales Lead of the team, who is here to help any and all! Jordan can be contacted at

Nicole Eriksen

Nicole is a native New Orleanian and grew up uptown. She graduated high school from Louise S. McGehee School in 1995 then went on to earn a Bachelor’s degree in Business Administration from Regis University in Denver Co. graduating in 1999. After Katrina, Nicole moved to Houston for 7 years and came back home in 2012. She married her husband in 2012 and they have two boys – Anders and Niles and their dog Gunnar.

Fun fact: Nicole got married here at the NOAC in the ballroom so the club has a special place in her heart.

Nicole has 19 years of sales experience and enjoys spending time with her family, friends, and travelling.

Nicole can be contacted at

Reception Desk

Ronni Johnson

Ronni Johnson is a lifelong New Orleans native. She has been the NOAC morning front desk gatekeeper for over 6 years and has been with the club for 11 years.  Ronni always has a smile, is welcoming and inviting to the members, and handles her duties with great responsibility.

Lee Baker

Jasmin Nichols


Paul – Housekeeping Supervisor